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Trauma to Triumph Privacy Policy
Effective Date: 23.06.2025
At Trauma to Triumph, your privacy isn’t just a checkbox—it’s a sacred trust. We understand the importance of protecting personal information, especially when it comes to trauma, healing, and support. This Privacy Policy explains how we collect, use, store, and protect your data.
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1. Who We Are
Trauma to Triumph is a peer-led support initiative founded by Elaine Quadrelli focused on walking alongside people impacted by trauma. We provide resources, lived-experience support, and connection for individuals navigating complex emotional journeys.
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2. What Information We Collect
We may collect the following types of information:
• Personal Information: Your name, email address, contact details, or relevant health or support-related info that you voluntarily share.
• Sensitive Information: If you choose to share details of your trauma experience or mental health history, we treat this with the utmost respect and confidentiality.
• Technical Data: We may collect non-identifiable data like browser type, IP address, and site usage for security and analytics.
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3. How We Use Your Information
We use your information to:
• Communicate with you about support, resources, and updates.
• Provide peer-led support in a safe and trauma-informed way.
• Improve our services and ensure our support is effective, inclusive, and respectful.
• Fulfill any legal obligations, including safeguarding or risk concerns (only when necessary).
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4. Consent and Choice
We will always ask for your explicit consent before collecting or using any sensitive personal information. You are never obligated to share anything you’re not comfortable with.
You can withdraw your consent at any time. Just contact us at info@traumatotriumph.uk and we’ll honor your request.
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5. Confidentiality & Sharing
We do not share your personal or sensitive data with any third party unless:
• You give explicit, written permission.
• It is required to protect your safety or the safety of someone else (e.g., risk of harm).
• We are legally obligated to report (e.g., safeguarding or child protection issues).
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6. How We Store Your Information
We store your information securely and only keep it for as long as necessary to fulfill the purpose it was collected for.
• Data is stored digitally using encrypted, password-protected platforms.
• Physical documents (if any) are stored in locked, secure storage.
• We regularly review our data to ensure it’s up to date, relevant, and safe to retain.
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7. Your Rights
You have the right to:
• Access your personal information.
• Request corrections to inaccurate or incomplete information.
• Ask us to delete your data (also known as the “right to be forgotten”).
• Object to how your data is being used.
• File a complaint if you believe your privacy rights have been breached.
To exercise any of these rights, email us at: [Insert contact email]
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8. Children’s Privacy
We do not knowingly collect or store data from individuals under the age of 18 without the consent of a parent or guardian.
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9. Changes to This Policy
We may occasionally update this policy to reflect legal or service changes. When we do, we’ll notify you clearly via email or through our website.
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10. Contact Us
If you have questions, concerns, or just want to chat about how we protect your information: Info@traumatotriumph.uk
💬 We’re here to support you—safely and with heart.